Utilization Management Support

UTILIZATION MANAGEMENT SUPPORT

This position is an entry-level administrative support position to assist with the streamlining of the C-9 process by participating in the daily preparation, processing, and faxing of C-9s.

QUALIFICATIONS

• High school diploma or GED.
• Typing 30-40 WPM
• Excellent decision making and problem solving skills.
• Outstanding organizational skills with capability to prioritize and work efficiently.
• Experience with working in a fast paced environment and meeting deadlines.
• Strong verbal/written communication skills.
• Meticulous attention to detail.
• Ability to collaborate and work well within a team environment.
• Working knowledge of PC and systems, proficiency in Microsoft Office Products.
• Capable of handling sensitive information while maintaining a high level of confidentiality.
• Physically able to sit for extended periods of time.

ROLE AND RESPONSIBILITIES

• Reports directly to the Utilization Management Support Team Leader.
• Assist Utilization Management staff with the processing of C-9s.
• Identify possible On-Site Therapy candidates and process referrals when applicable.
• Answer incoming customer phone calls and place outgoing customer phone calls.
• Meet monthly quality and productivity goals.
• Provide stellar customer service to all of our customers (internal as well as external).
• Promote teamwork within all departments of UniComp.
• Maintain and demonstrate the Sheakley Core Values.
• Special projects and other tasks as assigned.

Current Openings for Utilization Management Support Jobs at DO NOT USE Sheakley Group, Inc DO NOT USE