Administrative Support

QUALIFICATIONS

• Knowledge and skills at a level normally acquired through the completion of a high school education or equivalent experience
• Above average computer skills
• Typing - 30 to 40 WPM
• 10 key - 9000 KPH preferred / 30 WPM
• Ability to manage sensitive information and maintain a high level of confidentiality
• Excellent customer service skills
• Excellent verbal and written communication skills

ROLE AND RESPONSIBILITIES

• Reports directly to the Administrative Support Team Leader
• Opening, sorting, and distributing departmental mail daily
• Scanning and converting documents from mail, BWC or other sources into the system daily and ensuring appropriate date stamps and indexing
• Accurately prepping (indexing) document in the imaging system for distribution to appropriate staff members
• Timely completion of documents
• Organized, attentive to detail, dependable, resourceful
• Able to make timely and accurate decisions, strong ability to multi-task
• Ability to meet and maintain quality, production, and other performance requirements
• Printing various letters and reports to be distributed to clients, injured workers, attorneys, Third Party Administrators (TPAs) and other parties daily
• Fulfills request for medical documentation
• Fills employer supply requests

• Processes Change of Physician (C-23) forms within timeframe set by the Ohio BWC
• Assists in meeting or exceeding Sheakley and BWC goals and measurements
• Other duties as assigned by Team Leader, Supervisor or Management
• Assists with other departments as needed to facilitate the MCO's workflow
• Upholds Sheakley's core values

PHYSICAL & MENTAL DEMANDS

• Ability to sit for prolonged periods of time
• Ability lift files, reach and carry up to 25 pounds

REQUIREMENTS

• Full time or part time position
• Able to work in the office or work from home

Current Openings for Administrative Support Jobs at DO NOT USE Sheakley Group, Inc DO NOT USE